About Us
Polynesia Travel & Tours Ltd has been operating for close to forty years now. Our company was first established in 1988 by a group of local shareholders with many years of experience in the travel industry.
We are a member of IATA with excellent client relations with the Government & Corporations, International & Regional Organizations, NGOs, Church Community as well as the Business and Private Sectors. Polynesia Travel specializes in end- to- end airfare ticketing, visa servicing, accommodation and travel insurance worldwide.
Our mission
At Polynesia Travel & Tours, our mission is to provide friendly and exceptional travel services tailored to the unique needs of corporate and individual travelers.
As a proud member of IATA, we guarantee industry-leading standards in ticketing, bookings, and travel services. We are dedicated to facilitating seamless travel experiences through efficient visa applications and comprehensive travel insurance, ensuring peace of mind for our clients.
We strive to build lasting relationships by offering personalized service and expert guidance making every journey an enjoyable and memorable experience.
Our vision
With around forty years’ experience in the travel industry, Polynesia Travel & Tours aims to continue being one of the leading travel agencies that enables individuals and companies to visit families and carry out their businesses in Samoa and worldwide.
We envision a world where seamless travel experiences and a strong commitment to safety and transparency define the journey for every customer, fostering connections and enriching lives in Samoa and around the globe.
Our Core Values
Integrity
We operate with honesty and transparency, upholding the highest ethical standards in all our interactions.
Customer-Service
Our clients are at the heart of everything we do. We listen to their needs and provide tailored solutions.
Empowerment
We empower our clients with knowledge and resources, helping them make informed choices.
Innovation
We embrace change and seek innovative solutions to meet evolving needs and trends.
Collaboration
Excellence
Community Commitment
Timeliness
We operate with honesty and transparency, upholding the highest ethical standards in all our interactions.
We are committed to delivering the highest level of service and quality in our products.
We are dedicated to making a positive impact in our community and supporting local initiatives.
We respond promptly to our clients' needs to ensure satisfaction.
Respect
We treat everyone with respect, valuing our Samoan culture and fostering an inclusive environment.